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Amazon shipping problem

 
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Amazon shipping problem
Potato
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#1
03-21-2022, 09:21 PM (This post was last modified: 03-21-2022, 09:22 PM by Potato.)
I have purchased this light Groplanner O+150w on Amazon.com

https://www.amazon.com/GROPLANNER-Lights...DKYZRWP?th

It cost 50 dollars extra with shipping and taxes to Sweden but it was worth it. It arrived within 1 week and I am very happy. I wanted to buy another but it is no longer available for purchase from Sweden. I changed the address to USA to see if there were any in stock and it was possible to buy but change back to Swedish adress = Currently unavailable.. What can I do now?

Thank you
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Arvin Marz
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#2
03-22-2022, 06:01 AM
(03-21-2022, 09:21 PM)Potato Wrote: I have purchased this light Groplanner O+150w on Amazon.com

https://www.amazon.com/GROPLANNER-Lights...DKYZRWP?th

It cost 50 dollars extra with shipping and taxes to Sweden but it was worth it. It arrived within 1 week and I am very happy. I wanted to buy another but it is no longer available for purchase from Sweden. I changed the address to USA to see if there were any in stock and it was possible to buy but change back to Swedish adress = Currently unavailable.. What can I do now?

Thank you

We just checked and there are hundreds of this model in stock. Can you please check again or change another account?
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Potato
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#3
03-22-2022, 12:37 PM
(03-22-2022, 06:01 AM)Arvin Marz Wrote:
(03-21-2022, 09:21 PM)Potato Wrote: I have purchased this light Groplanner O+150w on Amazon.com

https://www.amazon.com/GROPLANNER-Lights...DKYZRWP?th

It cost 50 dollars extra with shipping and taxes to Sweden but it was worth it. It arrived within 1 week and I am very happy. I wanted to buy another but it is no longer available for purchase from Sweden. I changed the address to USA to see if there were any in stock and it was possible to buy but change back to Swedish adress = Currently unavailable.. What can I do now?

Thank you

We just checked and there are hundreds of this model in stock. Can you please check again or change another account?

This is when I try to buy from my Sweden address (I have no other account)

   

And this when i change to US 90210

   

also proof that i bought it before

   
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Arvin Marz
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#4
03-23-2022, 03:08 AM
Thanks for your purchase and sorry for the confusion. It may be caused by Amazon policy. Please follow the instruction as follows:
-----------------------------
Buyers can directly contact the front-end buyer's customer service through this link:

US: https://www.amazon.com/gp/help/customer/...6YYLKPIQBA

Alternatively, the buyer can also contact the front-end buyer's customer service by telephone. The following is the contact number of the front-end buyer's customer service:
- United States and Canada: 1-877-586-3230 or 1-866-216-1072
- International: 1-206-266-2992
-----------------------------
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Potato
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#5
03-25-2022, 10:56 AM
(03-23-2022, 03:08 AM)Arvin Marz Wrote: Thanks for your purchase and sorry for the confusion. It may be caused by Amazon policy. Please follow the instruction as follows:
-----------------------------
Buyers can directly contact the front-end buyer's customer service through this link:

US: https://www.amazon.com/gp/help/customer/...6YYLKPIQBA

Alternatively, the buyer can also contact the front-end buyer's customer service by telephone. The following is the contact number of the front-end buyer's customer service:
- United States and Canada: 1-877-586-3230 or 1-866-216-1072
- International: 1-206-266-2992
-----------------------------

I have contacted them. It is not possible for me to order another, they gave me no reason other than my address (exactly same as the on previous order 1 week before) no longer worked: suggested i order another light from some other company
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Tony
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#6
03-26-2022, 05:44 AM
(03-25-2022, 10:56 AM)Potato Wrote:
(03-23-2022, 03:08 AM)Arvin Marz Wrote: Thanks for your purchase and sorry for the confusion. It may be caused by Amazon policy. Please follow the instruction as follows:
-----------------------------
Buyers can directly contact the front-end buyer's customer service through this link:

US: https://www.amazon.com/gp/help/customer/...6YYLKPIQBA

Alternatively, the buyer can also contact the front-end buyer's customer service by telephone. The following is the contact number of the front-end buyer's customer service:
- United States and Canada: 1-877-586-3230 or 1-866-216-1072
- International: 1-206-266-2992
-----------------------------

I have contacted them. It is not possible for me to order another, they gave me no reason other than my address (exactly same as the on previous order 1 week before) no longer worked: suggested i order another light from some other company


Do you have an email for us to contact? we can try to see if we can ship to Sweden from our factory.  We would like to help you.
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Potato
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#7
03-27-2022, 07:56 PM
(03-26-2022, 05:44 AM)Tony Wrote:
(03-25-2022, 10:56 AM)Potato Wrote:
(03-23-2022, 03:08 AM)Arvin Marz Wrote: Thanks for your purchase and sorry for the confusion. It may be caused by Amazon policy. Please follow the instruction as follows:
-----------------------------
Buyers can directly contact the front-end buyer's customer service through this link:

US: https://www.amazon.com/gp/help/customer/...6YYLKPIQBA

Alternatively, the buyer can also contact the front-end buyer's customer service by telephone. The following is the contact number of the front-end buyer's customer service:
- United States and Canada: 1-877-586-3230 or 1-866-216-1072
- International: 1-206-266-2992
-----------------------------

I have contacted them. It is not possible for me to order another, they gave me no reason other than my address (exactly same as the on previous order 1 week before) no longer worked: suggested i order another light from some other company


Do you have an email for us to contact? we can try to see if we can ship to Sweden from our factory.  We would like to help you.
We have already spoken in another thread I made few months ago. You mailed me the prices I just forgot about it. I will get to it 
Thank you
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Tony
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Posts: 54
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Joined: Oct 2021
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#8
04-02-2022, 02:30 AM
(03-27-2022, 07:56 PM)Potato Wrote:
(03-26-2022, 05:44 AM)Tony Wrote:
(03-25-2022, 10:56 AM)Potato Wrote:
(03-23-2022, 03:08 AM)Arvin Marz Wrote: Thanks for your purchase and sorry for the confusion. It may be caused by Amazon policy. Please follow the instruction as follows:
-----------------------------
Buyers can directly contact the front-end buyer's customer service through this link:

US: https://www.amazon.com/gp/help/customer/...6YYLKPIQBA

Alternatively, the buyer can also contact the front-end buyer's customer service by telephone. The following is the contact number of the front-end buyer's customer service:
- United States and Canada: 1-877-586-3230 or 1-866-216-1072
- International: 1-206-266-2992
-----------------------------

I have contacted them. It is not possible for me to order another, they gave me no reason other than my address (exactly same as the on previous order 1 week before) no longer worked: suggested i order another light from some other company


Do you have an email for us to contact? we can try to see if we can ship to Sweden from our factory.  We would like to help you.
We have already spoken in another thread I made few months ago. You mailed me the prices I just forgot about it. I will get to it 
Thank you

No problem. you can email us anytime if you need any help in the future. Thank you for your purchase.
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